Richard Odetto was a great service agent! He was efficient, polite and respectful, kept me up to date on the progress of my service and made my visit comfortable
Had the work done to correct two recalls on my Tundra and was very pleased with the timing and efficiency. My Service Advisor, Mario Zabala, could not have been more helpful. He kept me informed and gave me an accurate estimate of timing. Prior to my appointment date, he contacted me to explain items Re this appointment. I do not hesitate to recommend Mario Zabala and Vasser Toyota.
Working with Rich Odetto at Jimmy Vasser Toyota in Napa on some unusual upgrades to my Lexus RX 300. They have been patient, thoughtful, and very conscientious while we mix and match parts to get to the end result. I highly recommend this shop for your Toyota or Lexus service needs. I will be back.
My husband and I had been looking for a Tacoma TRD Off-Road for a number of months and could not find the vehicle with the desired premium Technology Package. I had send the specs to every dealership in Northern California and was bombarded with emails from sales representatives for trucks that were not the correct year, trim or options package. I insisted that they were wasting time by sending vehicles that didn’t meet the specs I had provided. Anthony Rangel at Jimmy Vasser was the only rep that took the time to find the exact vehicle we were looking ...
My service Rep., Richard, was excellent. Have never had a bad experience at Jimmy Vasser Toyota! And the Techs, Troy and Eddie are the best too!
It was my first time buying a car and everyone in Jimmy Vasser are good and honest people. Kyle O'Neal has been extremely wonderful and helpful. Would recommend this dealership to everyone especially first time buyers.
Daniel Jimenez was excellent fro start to finish, it was the easiest car purchase i have ever made. Daniel went above and beyond communicating with me over days off and and a weekend the information i had requested. He even helped me with items i forgot in the Trade-in and shipped those up to me,
Superb customer service and clean dealership!!
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