Customer Testimonials

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DealerRater Nov 30, 2020

Anthony Beaver in the service department is a great guy! Professional, timely and very clear on what to expect. I will be servicing my truck here in the future.

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Google Nov 23, 2020

What an incredibly professional and friendly service experience. Thank you Richard!

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Google Nov 23, 2020

I was treated like a VIP and provided with professional service at Jimmy Vasser TOYOTA by Richard Odetto, Service Technician. Even Mike the new Service Manager came over to say "Hello" and assure me of Jimmy VASSER's commitment to Quality and client-based service. A pleasure to work with VASSER Toyota.

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DealerRater Nov 20, 2020

Anthony Beaver is a real asset to your business. I needed a new 12 volt battery for my 2016 Prius and after receiving a quote for a new one from the parts dept, which was a wrong quote, Anthony kept the car for 2 days, set me up with a Lyft ride and proceeded to have the repair done as soon as the right battery came in. I received another Lyft ride back to Jimmy vasser and picked up my vehicle. Anthony was very apologetic about the mix up in price discrepancy for the battery, but the parts dept. was at fault there. ...

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DealerRater Nov 18, 2020

I bought my new Toyota Corolla in March 2013 & have been very pleased with it. I take it in for service & always pleased to see Robert Avina. Each time he is very helpful & explains what will be checked & done on my car. Besides that, he is a very pleasant person.

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Google Nov 18, 2020

1 review

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Google Nov 16, 2020

Richard Ordetto is a great service personal. Ask him for anything and he will help you as much as he can. He is very patient and very helpful. Thank you rich.Will is a great sales rep. Answered all my questions. Gave me a tour and comparisons between cars I was confused about. He helped me out a lot.Great service and fast.

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Google Nov 16, 2020

I always have incredible service at Jimmy Vasser Toyota from Rich Odetto and team, whenever I need to bring in my truck. Friendly, trusting and even in these times of COVID-19: safe! Thank you, JVT!

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Google Nov 16, 2020

Richard Odetto was my service advisor for a routine service on my 2020 RAV4 at Jimmy Vasser Toyota. He was courteous and attentive, making me feel like he understood my concerns. My car was ready at the exact time he said it would be. Although he was helping another customer, he made sure to let me know what I had to do to retrieve my car. If you own a Toyota, go to Jimmy Vasser in Napa to get it serviced - and ask for Richard!

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DealerRater Nov 9, 2020

I have been going to Jimmy Vasser Toyota for over 10 years and find them friendly, professional and provide excellent service. Rich Odetto is a real pro!

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