Customer Testimonials

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Edmunds Jan 27, 2020
 

Richard Odetto has been the service person I have been seeing. I am very satisfied with the way I was treated by him. He takes the time to listen to my car problems when I come in, gets back to me as quickly as he can, and seems to genuinely care about keeping the vehicle in good condition.

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Google Jan 27, 2020
 

Kyle is great ! He is very helpful and I highly recommend him .

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Edmunds Jan 26, 2020
 

Our experience with the Jimmy Vasser Toyota dealership was pleasant from the beginning of walking on the lot. We were greeted by the sales manager Bill Ryan, then we were put in touch with sales person Victoria Young-Cooper. Both were pleasant, friendly and welcoming. After the decision of which car we would purchase and papers were signed, we met Jill Ianello, finance director. She made the process of her job, swift and pleasant. Lastly, when all was completed, Victoria patiently spent an hour with us going over all the interior buttons and controls. Job well done! Thank you all for ...

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DealerRater Jan 24, 2020
 

I thought Richard Odetto gave me great service the other day. Without me asking, he included a coupon to reduce the price for my total bill. He also made sure that my needs were totally met!

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Edmunds Jan 23, 2020
 

Overall a great experience that made the car buying process easy. Thanks Ron Cooper!

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Edmunds Jan 22, 2020
 

I wanted to write a review for Richard Odetto, as he is always extremely accommodating, understands that people are on a budget and is just overall very, very polite and pleasant. Always a pleasure!

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DealerRater Jan 21, 2020
 

As an older women, widowed and having never bought a new car by myself, I was overjoyed with the service and integrity I received. I was afraid of a long drawn out process, and I expected to be taken to the cleaners. I was afraid of the negociation process and I did not want to be taken advantage of. Instead I was given the upmost respect, and was treated fairly and with dignity. Lots of energy went into explaining the cars attributes and the many upgrades that I was not familiar with. Will Cress made it clear I could return ...

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DealerRater Jan 21, 2020
 

Robert Avina took care of me and warm & professional from start to finish. Robert communicates very well and I understood fully what the scheduled work would entail, what was accomplished and what is recommended in the near and distant future. We are very thankful for Jimmy Vasser!

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Google Jan 20, 2020
 

They are awesome!! I love my Highlander! The customer service is excellent. Kyle was very knowledgeable and such an amazing help to make the purchase a pleasant process. Bill was also very patient and flexible with our bank which I am grateful for. Would highly recommend!!

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Google Jan 20, 2020
 

Had a great experience with Jimmy Vasser Napa! William Chris was awesome at assisting me through the “first time buyer” process. I left with the cutest car and felt very well taken care of. He wasn’t pushy and let me take my time when I was deciding if it was the right choice for me, which I loved. Also, Lucas and Frank were exceptional at tying up the loose ends with any of my questions and concerns. Ask for any of those guys! You will be pleased ! Thanks!

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